1. What information do we collect and how do we use it? We do not collect any information without your express approval. All
information we collect in our shopping cart is for the sole
purpose of completing your order. We do not sell your information and do
not share it with any third parties. The only exception to this is the
actual credit card transaction, which is only used to complete your order
with our credit card processors.
2. If I sign up for your mailing list, what do you do with this
information? We use your email address to send you coupons and company news only.
We do not distribute your data to any third parties. You can remove
yourself from our list at any time.
3. What is your return policy? We do not accept returns on our merchandise unless your order was
filled incorrectly. If you received an order that was filled
incorrectly we will be happy to replace it with the correct item(s) upon
request. You must contact us for a return authorization. No items will
be accepted for return without an RMA number issued by The Dunegrass
Corporation. There are no exceptions to this policy.
4. What delivery methods do you use and when will my order ship? We use several delivery methods, including UPS and trucking companies
depending on your order size. Orders are generally shipped within 48
hours of payment. Tracking information will be provided upon shipping.